We recognize the recent recall from Bayer has caused deep concern and been unsettling for many in the bleeding disorders community. As part of our ongoing discussion with Bayer, HFA and NHF have received the following letter and update regarding the recall of Kogenate FS. This letter includes Bayer’s explanation for how this situation occurred and changes to its procedures to address the situation. Bayer has also provided their call center number in the letter for you to call if you have any questions or if you have suffered financial losses due to the recall. That number is 1-888-842-2937. HFA and NHF will continue to keep you apprised of updates on the recall.
As a reminder, please reach out to your physician with any medical concerns.
Please note that NHF and HFA do not recommend, endorse or make any representation about the efficacy, appropriateness or suitability of any specific products, treatments, or opinions. If you have any questions or concerns about your medical treatment, including your possible exposure to recalled product, please consult your physician.Events like this cause a myriad of emotions. Please reach out to a social worker, provider, or trusted source of support.